Refreshing a Big Box Store

We are often tasked to refresh and rejuvenate the flooring and carpets of many big box-style stores across the country. We work with certain companies to resuscitate their stores making them look and feel as good as new.

Each night after the store closes, our team goes in to begin our work to ensure we are finished and out before the store opens again the next morning. We don’t work on the entire store, but are given a section, a pad, as the client calls it, at a time, which is about 3,000 square feet. Customers who come into the stores, day after day, will hardly notice that we have been there, only that some sections of the store look and feel newer and more refreshed than others. We continue this complex and extensive work night after night until the whole store has been rejuvenated.

Thanks to Jillian Penkin for leading this project! Our first task when we start a project is to use a machine that we call The Terminator, which we use to remove carpet and adhesive off the floor until nearly all of it is removed. There may be areas covered in LVP (Luxury Vinyl Plank) that the Terminator can remove as well.

After the carpet and/or LVP is removed, our team goes in to physically remove any bits of debris from the extraction until the flooring base is clean enough for grinding. The debris from the carpet and LVP are disposed of in a dumpster.

Next, the subflooring is skim coated with a smooth, sand-free, hydraulic cement-based material used under the flooring. With the help of powerful fans, the floor dries in about 3 hours, depending on the humidity in the store. Adhesive is then applied by hand to the floor with a trowel. Different adhesives are used for the LVP and carpet.

Broadloom is precut for the space and installed by our team. LVP is also applied in specific areas. A leveling system, or shims are used to level the edges of the carpet where it meets the tile to ensure that the meeting between carpet and tile is smooth and that neither is higher than the other. Additionally, damaged or cracked tiles are replaced on walkways and bathrooms are refreshed with a tile-and-grout deep clean and deodorizing.

A team of five to six people work nightly, hour after hour, to complete a big box store refresh within a tight four week schedule, start to finish working right behind the paint team giving the entire store a refreshed look. The entire process is documented every step of the way.


Contact Us
Corporate Headquarters
200 Clearbrook Road, Suite 142, Elmsford, NY 10523

1-888-739-3471intel@rdweis.com